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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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juliusgreen97

October 27, 2025

5  out of  5
rating by juliusgreen97
"She is awesome!!!!!"
We responded:
"Hello, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Bobby "
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Purple Jim

October 27, 2025

5  out of  5
rating by Purple Jim
"Abril Quiroga was the agent I spoke with and she was very helpful. Caring and very. Friendly, a delight to work with"
We responded:
"Hello, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Bobby "
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Kenan Mitchell

October 25, 2025

5  out of  5
rating by Kenan Mitchell
"Very Friendly and hospitality I do recommend you I wish I can give 10 stars 👍"
We responded:
"Kenan, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Bobby "
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buck ricks

October 24, 2025

5  out of  5
rating by buck ricks
"I was thoroughly pleased with the Patience and Professionalism of Jeuan Parker Sinbad. I really appreciate having the Pleasure of working with a True Local. Many people claim to be a local once they move here, but Jeuan is the real deal. I was born in Conway and went to Conway High School with Jeuan's Father, Bob Parker, in the mid 70s.Bob was always a straight up person and he raised Jeuan well. My appreciation goes way beyond knowing her Father. For a couple of Decades, I had a Franchise with Novus Windshield Repair covering Horry, Georgetown, and Marion Counties. I literally had a list of Every Single Agent and worked saving Thousands of Dollars for most. As such, I knew every Agent and the process each Caims Department has, so I have a Plethora of experience with multiple Insurance representatives. Previously I had coverage with a Company that purchased the Accounts from an Insurance Agency that my Brother in Law sold. Thanks again Ms Sinbad, Mr Clary, Staff and Corporate Office for allowing me to be a part of the State Farm organization. Buck Ricks"
We responded:
"Hello, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Bobby "
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Teddy Moore

October 24, 2025

5  out of  5
rating by Teddy Moore
""I dealt with Jeuan throughout the entire process of starting new policy. She answered every question promptly and was very helpful and kind. Whole process was handled efficiently and smoothly.""
We responded:
"Teddy, we really appreciate you taking the time to leave feedback! It was a pleasure working with you and we’re happy you’re pleased with our team. - Bobby "
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Hollie Odom

October 18, 2025

5  out of  5
rating by Hollie Odom
"Laurin made the process of getting insurance an ease. She was able to get all of my information and paperwork completed with just a few questions. She went on to complete paperwork without keeping me on hold, saving me time. Thank you for your service!!"
We responded:
"Thank you for sharing your experience, Hollie! We’re glad our team was able to make the insurance process smooth and efficient for you. We appreciate your kind words and look forward to assisting you in the future! - Bobby "
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Kashimia Grace

October 17, 2025

5  out of  5
rating by Kashimia Grace
"Ms Laurin capps was very helpful with the type of insurance I needed, she's very pleasant and kind with everything I needed thank you so much service is awesome at State farm 😊"
We responded:
"Thank you for your kind words, Kashimia! We’re so glad to hear our team provided helpful and friendly service. We work hard to make every experience a great one, and we truly appreciate your feedback and support. - Bobby"
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Destynee Woodberry

October 10, 2025

5  out of  5
rating by Destynee Woodberry
"My agent was Aaron and he was definitely wonderful and very helpful and friendly. I would definitely be talking to him again if I have any problems."
We responded:
"Thank you for your kind words, Destynee! I’m glad Aaron provided you with helpful and friendly service. We’re always here to assist whenever you need us. Looking forward to helping you again in the future! - Bobby "
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Jamie Meadows

October 10, 2025

5  out of  5
rating by Jamie Meadows
"MY EXPERIENCE WAS FAST, EASY AND MY QUOTE WAS LOW. THANK YOU SO MUCH.. STATE FARM WAS THERE!!!!"
We responded:
"Jamie, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Bobby "
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William Cook

October 9, 2025

5  out of  5
rating by William Cook
"JEUAN is without a doubt, one of the nicest and most knowledgeable people I have ever dealt with when it comes to any kind of insurance. She is the biggest reason why I went back to State Farm. And I am so happy to be back with her in that wonderful office"
We responded:
"Thank you so much for your kind words, William! We’re proud to have a knowledgeable and dedicated team that makes a difference. It means a lot to know we’re the reason you chose to come back to State Farm. We’re happy to have you with us and look forward to supporting all your insurance needs! - Bobby "
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Simon Perry

October 8, 2025

5  out of  5
rating by Simon Perry
"I dealt with Laurin throughout the entire process of starting new policy. She answered every question promptly and was very helpful and kind. Whole process was handled efficiently and smoothly."
We responded:
"Thank you for sharing your experience, Simon! I’m glad Laurin was able to assist you promptly and make the process smooth and efficient. We’re here to help anytime you need us. - Bobby "
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R.O. Media Studios

October 8, 2025

5  out of  5
rating by R.O. Media Studios
"Aaron was great he beat out every other quoted price with life insurance included"
We responded:
"Hello, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Bobby "
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Mary

October 2, 2025

5  out of  5
rating by Mary
"Great experience! Helpful, kind, patient and super knowledgeable. Would highly recommend. Laurin Capps was outstanding!"
We responded:
"Mary, thank you for the wonderful review! I’m so glad you had a great insurance experience and that Laurin provided such outstanding service. We truly appreciate your recommendation and look forward to helping you again in the future! - Bobby "
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Tim Taylor

September 24, 2025

1  out of  5
rating by Tim Taylor
"I have been a State Farm policy holder since 2001. My 5 homes and numerous vehicles have been covered by State Farm in that time in 3 different states. Not a single payment was late or missed on my premium. As a responsible driver and policy holder, I decided a long time ago to safeguard myself and family from potential issues that could arise by carrying Uninsured Motorist Coverage as part of my policy hoping that I would never have to use it. We moved to South Carolina in 2021 where I switched my policy to the Jackie Stokes agency in Conway after doing research and deciding his office would be the best fit for my needs. Shortly thereafter, Jackie retired, and my policy was moved over to the Bobby Clary agency. October of 2022, I had to use my Uninsured Motorist Coverage. I was rear-ended by a driver who provided false insurance to the police after he ran from the accident. The $200 deductible saved me a few thousand in repairs to my vehicle. In August of 2024, I added my girlfriend and her vehicle to my policy and unfortunately, a few months later she was involved in an accident at a roundabout where it was deemed, she was at fault. Total damages of the two vehicles were around $16,000. Our vehicle was repaired by a great company in town, and we moved on, or so we thought. 2 weeks ago, we received a mailing stating that State Farm would not be renewing our policy citing the two accidents as the justification. I received a missed call from Bobby Clary’s office last Friday 6/27 while out of state for work, with no voicemail left. I called the agency yesterday to discuss the missed call and was informed about the cancellation of our policy. Bobby was in meetings all day and was unable to return my request for a callback, so I was communicating with his team throughout the day. I was informed they called and, “either spoke with someone or left a voicemail” on 3/10/2025 to discuss the cancellation. I did not receive a call on that date from their office. And I’d not received ANY calls from their office about them losing a customer until they had ALREADY CANCELLED my policy. We had been driving a financed vehicle with no insurance for over a week. I requested they appeal the decision with their underwriters and was informed they would make that call and have Bobby call me back. I did not hear back from Bobby Clary until the next day (today) to discuss. He said that it only shows me being a State Farm customer 3 years when he took over my policy, but oddly, he knew the name of my agent in Florida, where we moved from, without me mentioning it. 24 years of being a loyal customer that has never missed a payment, and one at fault claim, and they dropped me with absolutely zero communication from my State Farm office other than some supposed mailings that were auto generated. Horrible communication and customer service and lack of accountability and this communication gap. Do yourself a favor and find a different agent in Myrtle Beach and a different carrier for that matter. Fast forward from July to September... At the time of my auto policy being cancelled, in July, I spoke with Bobby regarding my remaining home owners policy. He told me that my policy would increase from $2,033 from last year to when it renews (Nov. 2025) it would go up to roughly $3,100. My renewal declarations documents arrived yesterday (9/23/25) and show that the amount is now $3,472, an increase from what Bobby told me himself of $372. This is absolutely NOT OK and NOT what I was told. More questionable practices from this office. Luckily the money I've saved by having my autos through Progressive should offset this difference until I switch my homeowners as well."
We responded:
"Tim, thank you for your updated review. I understand you’re frustrated, and I respect you taking the time to explain your perspective. To be completely transparent — there was unfortunately nothing we could have done at the agency level to prevent the cancellation of your auto policy. Underwriting decisions, including non-renewals, are made at the corporate level and are based on claims history and risk factors, not something we control as your local agency. Once the auto policy was non-renewed, the multiline discount that had previously helped reduce your homeowner's premium fell off, which is why you saw an increase. When we last spoke, I shared a rough estimate of what your homeowner's premium might increase to once the multiline discount fell off which you reference in your review. At that time, we were not yet aware of the additional statewide rate increase that was about to be applied across South Carolina. That new factor ultimately pushed the renewal premium higher than my initial estimate. I completely understand how frustrating that can feel — especially when you’ve been a loyal customer for many years — but I want to be clear that there was no intent to mislead, and no questionable practices involved. We shared the best available info at the time, but ultimately, the final pricing and decisions came from State Farm directly. We always strive for clear and timely communication. - Bobby"
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Eddie Robinson

September 23, 2025

5  out of  5
rating by Eddie Robinson
"Great service wish I found this along time ago."
We responded:
"Eddie, thank you for the 5-star review! I'm so glad you're happy with the service. We're thrilled to have you with us, and we're here whenever you need anything! - Bobby "
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Jersey Dehler

September 22, 2025

5  out of  5
rating by Jersey Dehler
"Amazing"
We responded:
"Hello, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Bobby "
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Charlene Lennon

September 18, 2025

5  out of  5
rating by Charlene Lennon
"I few months ago I needed help with the safe drive fob and getting setup. Jeuan was so very patient and helpful. She tried to talk me through the steps over the phone, but I still couldn't get it right. When I went to the office she got me right together."
We responded:
"Charlene, thank you for sharing your experience! I'm glad Jeuan was able to help you get everything set up, both over the phone and in person. Her patience and dedication really shine, and we're lucky to have her on the team. We appreciate your support! - Bobby "
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Samantha Stallings

September 18, 2025

5  out of  5
rating by Samantha Stallings
"Jeuan has been the absolute best! Very knowledgeable and doesn’t make everything seem transactional! She treats me like a friend instead of a customer!"
We responded:
"Samantha, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. Call us anytime! - Bobby"
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Ivory Mitchell

September 18, 2025

5  out of  5
rating by Ivory Mitchell
"Aaron, was the best. Made my experience swift, convenient and worth writing this review! Thanks."
We responded:
"Ivory, thank you so much for your kind review about Aaron! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Bobby "
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Sharon Fennell

September 12, 2025

5  out of  5
rating by Sharon Fennell
"The team is first class and will work hard to keep rates reasonable and affordable. Their customer service/support is top notch and they will do whatever necessary to make interactions as smooth and simple as possible😎 We also have homeowners.0"
We responded:
"Sharon, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Bobby "
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Chris Thompson

September 11, 2025

5  out of  5
rating by Chris Thompson
"Aaron was absolutely fantastic! He made it a seamless transition into a new policy, on top of that I am saving almost 33% compared to old company. So I am getting more coverage for a way cheaper price! Do yourself a favor and give Aaron and State Farm a call to save a bunch!"
We responded:
"Thank you for your kind words, Chris! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Bobby "
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Magnolia_. Valencia

September 10, 2025

5  out of  5
rating by Magnolia_. Valencia
"Thanks to Laurin Capps, and State Farm I was able to successfully set up my first car insurance by myself. She was very patient and understanding when I came in not knowing anything about insurance. My experience was great and highly recommended."
We responded:
"Hello, thank you for your wonderful review! We're thrilled to hear that you had such a positive insurance experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. Your recommendation means a lot to us! - Bobby "
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Kema T.

September 5, 2025

5  out of  5
rating by Kema T.
"Just wanted to say big thanks to Laurin Capps. She was very helpful and professional. She made my experience stress free & made sure I had the best rates and helped me saved hundreds of dollars. Thanks again Laurin ."
We responded:
"Thank you for your kind words, Kema! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Bobby "
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Taylor Davis

August 15, 2025

5  out of  5
rating by Taylor Davis
"Bobby got me the best deal I have had on my car since owning it. Quick, fast & easy transaction. Highly reccomend!"
We responded:
"Taylor, thank you for the fantastic review! I'm so glad to hear that our team made the insurance process easy and stress-free for you. Being helpful and professional is exactly what we strive for. I truly appreciate your recommendation and look forward to serving you again soon! - Bobby "
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Miyako Hennigan

August 6, 2025

5  out of  5
rating by Miyako Hennigan
"Jeuan Sindab is the go-to person if you’re needing any kind of insurance or issues resolved! Her dedication and professionalism are top-tier, and she goes above and beyond to ensure customer satisfaction!"
We responded:
"Miyako, thank you for your great feedback! I am so glad to hear you had a fast and friendly insurance experience. Going the extra mile is just part of how we take care of our customers. We appreciate you and are here whenever you need us! - Bobby "